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Terms & Conditions

Privacy Issues

Brightonguitars.co.uk takes the privacy of its customers very seriously. Please review our Privacy Statement.

Product + Services Information

Most products (and some services) offered on our Web site are available in Brightonguitars.co.uk stores, however, prices and availability may vary. Prices shown on the Web site apply to the products and services on the Web site and may change at any time without notice. If, by mistake, we have under­priced an item, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item concerned. All prices are quoted in UK pounds sterling and are inclusive of VAT unless otherwise stated. Sales to destinations outside the UK mainland will only be accepted with prior arrangement with our export division. Pre-payment must be received by bank transfer before goods are dispatched and we operate a minimum export sale order value of £250 excluding UK VAT.

We do not discriminate between consumers who can access this Web site and those that prefer to grace one of our stores. Our stores will almost always endeavour to match the price of a product or service that is published on the Brightonguitars.co.uk Web site. We always attempt to display products on our Web site in an accurate manner, however, because of the technical differences in the equipment of users, we cannot be responsible for photographic differences in size, shape and colour of products.

The receipt of an email order confirmation from Brightonguitars.co.uk indicating that a transaction has been authorised is simply a recognition that we have received the consumers requested order. The display of goods for sale on the Web site constitutes a mere invitation to treat. There will be no contract between Brightonguitars.co.uk and the consumer until we actually despatch the goods to you (or in the case of pre­payment when payment is received by Brightonguitars.co.uk). At any point up until then, we may decline to supply the goods without giving reason. At the moment that the goods are dispatched (or in the case of pre-payment, payment is received by Brightonguitars.co.uk), a contract will be made between Brightonguitars.co.uk and the consumer. Due to the technical complexities associated with trading online, Brightonguitars.co.ukcurrently settle all transactions immediately after the customers address has been verified by their issuing bank. When the order has been processed the customer is then billed accordingly.

Brightonguitars.co.uk reserve the right to limit the quantity of any item sold, or prohibit a sale altogether, including but not limited to prohibiting sales to resellers. In any such event the consumer will be refunded immediately.

Product Guarantees

All goods are supplied with a 12 month manufacturers warranty unless specified otherwise.

Payment

We accept Visa credit and debit cards including Electron, Mastercard, Eurocard, Maestro, Switch, Delta, Solo + bank to bank transfer with prior arrangement.

Brightonguitars.co.uk Online Terms + Conditions

At Brightonguitars.co.uk we are completely dedicated to your total satisfaction. We would like your experience with us, particularly on our Web site to be a pleasant and productive one.

THESE TERMS AND CONDITIONS APPLY TO THE ENTIRE CONTENTS OF THIS WEB SITE UNDER THE DOMAIN NAME www.brightonguitars.co.uk (“WEB SITE”) AND TO ANY CORRESPONDENCE BY E-MAIL BETWEEN US AND YOU. PLEASE READ THESE ONLINE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. USING THIS WEB SITE INDICATES THAT YOU ACCEPT THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEB SITE. THIS NOTICE IS ISSUED BY BRIGHTON GUITARS LIMITED (“Brightonguitars.co.uk”).

Who Are Brightonguitars.co.uk

We are registered in the UK Company No.06654565. Our registered offices are located at: 66 Haven Way, Newhaven, BN9 9TD, United Kingdom. We can be contacted as follows:

Telephone: +44(0)1273 628444

Email: sales@brightonguitars.co.uk

Terms + Conditions of Use

Brightonguitars.co.uk may revise these terms and conditions at any time by updating this posting. Users should check these terms and conditions periodically. Entering the Web site will constitute your acceptance of these terms and conditions, including recent changes, whether or not you chose to review these changes.

Service Access

While Brightonguitars.co.uk endeavors to ensure that this Web site is normally available 24 hours a day, Brightonguitars.co.uk will not be liable if for any reason this Web site is unavailable at any time or for any period. Access to this Web site may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons that are beyond Brightonguitars.co.uk control.

Partnerships

At Brightonguitars.co.uk, "Partnership" means that we have teamed up with industry leading companies to bring quality services and products to the consumer. "Partnership" does not mean that we are partners with these companies for legal purposes.

All companies that we feature on our Web site are solely responsible for their own obligations to the consumer. While Brightonguitars.co.uk is not legally responsible for their obligations, we will assist the consumer in dealing with them should any issues arise.

Users + Participants

Brightonguitars.co.uk do not discriminate on the basis of age, race, nationality, gender, sexual orientation or religion. However; persons under the age of 16 should only use the Web site with the consent of their parent or legal guardian. We encourage all parents and guardians to monitor the Internet use of their children. Use of the Web site by any user shall be deemed to be a representation that the user is 16 years of age or older.

Cookies

"Cookies" are small encrypted data files (containing references to user ID information supplied by the user and stored on our server) that may write to a user computer hard drive upon accessing a Web site. Brightonguitars.co.uk employ cookies to enhance a user shopping experience. Cookies are used to keep track of a users shopping cart status and movement through the site. Brightonguitars.co.uk also employ persistent cookies to save a users identification number upon their request. This is done by selecting the Remember Me function at the checkout stage. Do not use this feature if you share your computer. Most web browsers automatically accept cookies, but if you do not want to accept a cookie, you can set your browser to deny it. With cookies disabled, you can view the Brightonguitars.co.uk Web site but you cannot make any purchases or use your shopping cart. You can find out more about the use of cookies at www.cookiecentral.com. To learn more about how Brightonguitars.co.uk protect all customer information, please refer to our Privacy Policy.

Statement. Trademarks + Copyrights + Restrictions

This Web site and all materials on it, including, but not limited to, images, illustrations, posts, audio clips, video clips are the sole property of Brightonguitars.co.uk and its partners, affiliates and licensors and are protected from unauthorised copying and dissemination by copyrights that are owned or licensed by Brightonguitars.co.uk, its partners, affiliates and licensors and by copyright law, trademark law, international conventions and other intellectual property laws. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any materials from www.brightonguitars.co.uk, or any other Web site owned or operated by Brightonguitars.co.uk without the prior written permission of Brightonguitars.co.uk. However, you may download or make one copy of the materials and other downloadable items displayed on the Web site, provided that the same are not used for any commercial purpose, distributed to third parties or offered for sale to third parties, and further provided that all copyright and other notices contained in the materials are left intact. Any modification of the materials, or any portion thereof, or use of the materials for any other purpose constitutes an infringement of these terms and conditions and Brightonguitars.co.uks copyrights and other proprietary rights. Use, reproduction or storage of these materials on any other Web site or any public or private retrieval system or service is prohibited without prior written permission from Brightonguitars.co.uk. If you breach any of these terms and conditions, your permission to use this Web site automatically terminates and you must immediately destroy any downloaded, printed or archived extracts or material from this Web site.

Any rights not expressly granted in these terms and conditions are reserved.

Links

Brightonguitars.co.uk is in no way responsible for the content of any Web sites that may be linked to or from www.brightonguitars.co.uk or any bulletin board / forum, whether associated or unassociated with Brightonguitars.co.uk. These links are provided for the users convenience only and the user accesses them at their own risk. Any other Web site accessed from this Web site is independent from Brightonguitars.co.uk, and we have no control over the content of these other Web sites. In addition, a link to any other Web site does not imply that we endorse or accept any responsibility for the content or use of such other Web sites.

If you would like to link to this Web site, you may only do so on the basis that you link to, but do not replicate, the home page of this Web site, and subject to the following conditions:

Brightonguitars.co.uk expressly reserves the right to revoke the right granted above for breach of these terms and conditions and to take any action it deems appropriate.

You shall indemnify Brightonguitars.co.uk for any loss or damage suffered by Brightonguitars.co.uk or any of its group companies for breach of the above.

Cancellation Procedure + Returns Policy

When purchasing goods or services from this website your contract is with Brightonguitars.co.uk. All goods and services are sold in accordance with The Consumer Protection (Distance Selling) Regulations 2000 (SI 2000 No.2334), the full text of which may be viewed here. This regulation essentially ensures that the consumer is given clear information about the goods and services the supplier is offering, is provided with an order confirmation via email and has a "cooling off" period of 7 working days - during which time the consumer may cancel the contract by notifying the supplier of their request to cancel either in writing or by email. Please note that cancellation of contracts for the purchase of copyrighted goods (all software, media and sample CDs) can not be accepted where the item has been unsealed. Goods ordered specifically to meet a consumers requirements or (Special Orders) are exempt from these regulations. The consumer will not be refunded for the outgoing delivery charges (from Brightonguitars.co.uk to the Consumer) or the cost of returning the goods to Brightonguitars.co.uk unless the goods prove to be faulty or there are system incompatibility issues with hardware and software supplied by Brightonguitars.co.uk. Brightonguitars.co.uk can arrange for the collection of goods at the consumers expense, this is currently charged at our couriers standard rates and is not the same cost as outgoing shipping, alternatively the consumer may choose to return the goods by their own means. Brightonguitars.co.uk strongly recommend that if returning goods by their own means, they use an insured courier service as Brightonguitars.co.uk will not be responsible for the goods until they have been checked and signed for. Furthermore, the consumer is under a duty to restore goods to us and to maintain them in the condition in which they were supplied by us. If goods are damaged or not saleable as new, Brightonguitars.co.uk reserves the right to seek recompense.

To cancel this contract, please notify us in writing or by email. A telephone call is not sufficient unless both you and Brightonguitars.co.uk agree otherwise. You must take care of the goods whilst they are in your possession and ensure that you are able to package the relevant item(s) securely and make it available for collection by our chosen courier. Please also inform us of the reason for which the goods are no longer required.

Brightonguitars.co.uk are particularly concerned with your complete satisfaction. Therefore in addition to these regulations, if within 14 days of purchase, the consumer wishes to return goods to us for reasons of incompatibility or they are not satisfied with the goods, subject to the previous exclusions regarding copyrighted goods and items ordered specifically to meet a customers requirements, Brightonguitars.co.uk will credit the consumer provided the goods are returned to us in an undamaged and saleable condition.

Exclusion of Expressed or Implied Warranties

Whilst we take the utmost care to ensure complete compatibility between hardware and software products and endeavour to configure all equipment to the consumers requirements, due to the frequent changes and continual upgrading of software and associated drivers we are unable to guarantee compatibility between the two. Should however, a compatibility problem arise we will endeavour to solve the problem, but in the event that we are unable to do so we cannot acccept any liability for consequential loss.

Conduct Of Users

You the user are entirely responsible and liable for all activities conducted by you. In addition to the guidelines listed above, below are some, though not all, violations that may result in the termination of your access. By using the Web site, you are agreeing to the following rules of conduct as well as the guidelines set forth above. You agree not to do any of the following actions while using the Web site:

Brightonguitars.co.uk will fully co-operate with any law enforcement authorities or court order requesting or directing Brightonguitars.co.uk to disclose the identity or locate anyone posting material in breach of the above terms and conditions.

Web site Content

You the user of the Brightonguitars.co.uk Web site must evaluate, and bear the risk associated with, the accuracy, completeness or usefulness of any content. Brightonguitars.co.uk shall have the right, but not the responsibility, to remove content that is deemed, in its sole discretion, unlawful, discriminatory, obscene, harmful, offensive, inaccurate or otherwise in violation of this Agreement or any rules Brightonguitars.co.uk has in place at the time. We may elect, in our sole discretion, to monitor some, all, or no areas of the Web site, or forums for adherence to this Agreement or Brightonguitars.co.uks rules.

While we take every measure to ensure that product and service information on our Web site is accurate and correct, we are also human and will undoubtedly make a mistake or two. In the opinionated world of music production we cannot guarentee that the information on this site always reflects the advice or opinions of our highly trained staff. The results of any actions you take based on the advice found on this Web site are your responsibility alone.

Brightonguitars.co.uk does not warrant the accuracy and completeness of the material on this Web site. Brightonguitars.co.uk may make changes to the material on this Web site, or to the products and prices described on it, at any time without notice. Some of the material on this Web site may be out of date, and Brightonguitars.co.uk makes no commitment to update such material. Personal Responsibility.

You the user are responsible for the content of any messages you post in our community or anything you say on any forums we may choose to operate. Never post personal identification or other personal data on these forums. Remember that people may just be expressing their opinions or relating their personal experiences here, so you wouldnt want to rely on what you read on the board as being professional or expert advice.

Disclaimers And Indemnity

By using the Brightonguitars.co.uk Web site and / or posting materials, you the user agree to indemnify Brightonguitars.co.uk, its officers, directors, employees, successors, agents, distributors, and affiliates for any and all claims, damages, losses, and causes of action (including legal fees) arising out of or relating to your breach or alleged breach of this agreement (including without limitation, claims made by third parties for infringement of intellectual property rights), or for any content that is provided by you (or through your user name and / or password). You agree to cooperate as fully as reasonably required in the defense of any claim. Brightonguitars.co.uk reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

The information contained in this Web site is for general guidance on topics selected by Brightonguitars.co.uk. Such information is provided on a blind-basis, without any knowledge as to your industry, identity or specific circumstances. The application and impact of relevant laws will vary from jurisdiction to jurisdiction. There may also be delays, omissions, or inaccuracies in information contained in this Web site. The information on this Web site is provided with the understanding that Brightonguitars.co.uk and various authors and publishers providing such information are not engaged in, and that providing such information does not constitute the rendering of legal, accounting, tax, career or other professional advice or services. As such, information on this Web site should not be relied upon or used as a substitute for consultation whether by telephone, email or in-person with an employee of Brightonguitars.co.uk.

The material on this Web site is provided as is without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Brightonguitars.co.uk provides you with this Web site on the basis that Brightonguitars.co.uk excludes all representations, warranties, conditions and other terms (including without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill which but for these terms and conditions might have effect in relation to this Web site.

Limitation of Liability

Brightonguitars.co.uk, ANY OTHER PARTY (WHETHER OR NOT INVOLVED IN CREATING, PRODUCING, MAINTAINING OR DELIVERING THIS WEB SITE) AND ANY OF Brightonguitars.co.uk’S GROUP COMPANIES AND THE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, OF ANY OF THEM, EXCLUDE ALL LIABILITY ANDRESPONSIBILITY FOR ANY AMOUNT OR KIND OF LOSS OR DAMAGE THAT MAY RESULT TO YOU OR A THIRD PARTY (INCLUDING WITHOUT LIMITATION, ANY DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL LOSS OR DAMAGES, OR ANY LOSS OF INCOME, PROFITS, GOODWILL, DATA, CONTRACTS, USE OF MONEY, OR LOSS OR DAMAGES ARISING FROM OR CONNECTED IN ANY WAY TO BUSINESS INTERRUPTION, AND WHETHER IN TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), CONTRACT OR OTHERWISE) IN CONNECTION WITH THIS WEB SITE IN ANY WAY OR IN CONNECTION WITH THE USE, INABILITY TO USE OR THE RESULTS OF USE OF THIS WEB SITE, ANYWEB SITES LINKED TO THIS WEB SITE OR THE MATERIAL ON SUCH WEB SITES, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE DUE TO VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SOFTWARE, DATA OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING THIS WEB SITE OR YOUR DOWNLOADING OF ANY MATERIAL FROM THIS WEB SITE OR ANY WEB SITES LINKED TO THIS WEB SITE.

IF YOUR USE OF MATERIAL ON THIS WEBSITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT, SOFTWARE OR DATA, YOU ASSUME ALL COSTS THEREOF.

SUBJECT TO THE PARAGRAPH BELOW, Brightonguitars.co.uk’S TOTAL LIABILITY IN CONTRACT, TORT, (INCLUDING NEGLIGENCE OR BREACH OF STATUTORY DUTY), MISREPRESENTATION OR OTHERWISE, ARISING IN CONNECTION WITH GOODS PROVIDED UNDER THE CONTRACT SHALL BE LIMITED TO THE PRICE OF THE GOODS PAID BY THE CONSUMER TO Brightonguitars.co.uk. Brightonguitars.co.uk SHALL NOT BE LIABLE TO THE CONSUMER OR ANY THIRD PARTY FOR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE, COSTS, EXPENSES OR OTHER CLAIMS FOR CONSEQUENTIAL COMPENSATION WHATSOEVER OR HOWSOEVER CAUSED WHICH ARISE OUT OF OR IN CONNECTION WITH THE CONTRACT AS DETAILED IN THESE TERMS AND CONDITIONS.

NOTHING IN THESE TERMS AND CONDITIONS SHALL EXCLUDE OR LIMIT BRIGHON GUITARS LTD. LIABILITY FOR (I) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; (II) FRAUD; (III) MISREPRESENTATION AS TO A FUNDAMENTAL MATTER; OR (IV) ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Impossibility of Performance

Brightonguitars.co.uk shall be relieved of its obligations to perform the contract to the extent that the performance thereof is prevented by fire, industrial dispute, war, labour disturbance or causes beyond our reasonable control. Proper Law of Contract

These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS.

Comments, Questions + Complaints

We welcome your feedback about the Brightonguitars.co.uk Web site. However, any comments, ideas, notes, messages, suggestions or other communications sent to us regarding the Web site and / or the products and services we provide shall be and remain the exclusive property of Brightonguitars.co.uk, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you. We will always - as a matter of courtesy request your permission before publishing such feedback in any publications available to the general public or on the Brightonguitars.co.uk website.

Should you have any questions or complaints regarding this agreement, or any other aspect of the Brightonguitars.co.uk website then please do not hesitate to contact us.

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